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Spend too little and you miss leads and recruits; spend without measuring and you burn budget on channels that don’t close. The best brokerages treat marketing as an investment with clear targets and ROI.
The numbers first—then how to allocate and measure so every dollar works in 2026.
of revenue to marketing (typical range)
Cost per lead—track by channel
What actually drives ROI
The National Association of REALTORS® and industry practice show many brokerages allocate a share of revenue to marketing—often 5–15%—or a set amount per agent. What separates top firms is not spending more blindly; it’s tracking cost per lead and cost per closed transaction by channel, and shifting spend to what closes. For recruitment, add cost per hire and retention into the mix. If you can’t attribute leads and closed deals to source, you’re flying blind—so your first priority is a single system that captures and reports by channel.
A channel can deliver cheap leads that never close, or expensive leads that convert at high rates. Cost per lead (CPL) is useful for comparing channels, but cost per closed transaction is what actually drives ROI. Track both: use CPL to manage spend and cost per close to decide where to scale or cut. Your lead gen strategy and your brokerage software should support full-funnel attribution so you know which marketing dollars turn into commission.
Split budget by goal so you can measure ROI for each. Your profit margins and operating costs cap how much you can spend; your lead gen strategy and brokerage software determine where it goes.
Website, SEO, career pages, events, and recruiter outreach build brand and fill your agent roster. These are harder to attribute to a single closed deal, but they drive long-term pipeline and recruitment. Track cost per hire and retention so you know whether recruitment marketing is paying off. Allocate a portion of budget here and review quarterly.
Paid search, social, portals, and shared lead programs drive direct sales leads. Attribute every lead to source and track through to closed transaction. One platform for CRM, pipeline, and transactions—like Brokurz—lets you attribute leads and closed deals to source so ROI is visible. Use your KPIs and dashboards to double down on what works and cut what doesn’t. Contact Brokurz to see how.
Benchmarks vary; many brokerages allocate 5–15% of revenue to marketing, or a set amount per agent. Split between brand and recruitment (brokerage-level) and lead gen (agent or shared). Track ROI by channel and goal so you can shift budget to what closes and what recruits.
Measure cost per lead, cost per closed transaction, and—for recruitment—cost per hire and retention. Use your CRM and analytics to attribute leads and deals to channels. Cost per close matters more than cost per lead for sales; dashboards in a platform like Brokurz help track pipeline and conversion so you can optimize spend.
Common channels: website and SEO, paid search and social, email, events, and referrals. For recruitment, brand campaigns and recruiter outreach; for leads, SEO, paid search, social, and portals. Test and allocate based on cost per result—cost per closed deal for leads, cost per hire for recruitment.
Both, with clear allocation. Brand and recruitment marketing build pipeline and agent count; lead gen drives immediate sales. Allocate a share to each and track metrics separately—cost per hire and retention for recruitment, cost per lead and per close for leads. Adjust the mix based on whether you need more agents or more deal flow.
CRM, pipeline, and transactions in one place—so you know what marketing actually closes.
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